Orders placed Monday-Friday (excluding holidays) will be processed and shipped within 2-5 business days once credit card authorization and verification have been obtained. Orders placed on Saturdays and Sundays will begin processing the following business day. All customers will receive a confirmation email with tracking information when the order has shipped.
All orders will be mailed out via USPS (United States Postal Service).
Caitlin Elizabeth, LLC provides free return shipping (within the continental US only). A pre-paid, pre-addressed return shipping label will be provided with every qualifying order purchased on the website. Any unworn merchandise you would like to return for a full refund must be sent back to Caitlin Elizabeth, LLC within 10 business days of receipt of product.